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REFUND POLICY

REFUND POLICY

Refund Policy

If we were not able to fulfill your order within a reasonable time-frame that aligns with the expectations of our site (24-72hrs) with your compliance, then it is eligible for a refund. Although, once an order has been primarily or completely fulfilled, in alignment with our Terms of Service, then it is non-refundable.

Many of our packages come with an additional ‘Express Delivery’ option, which refers to our within 24 hour delivery across our offered packages.¬†This additional option is not refundable in cases where the service could not be provided in less than 24 hrs due to disparities in communication (for example, it taking 10 hours for a customer to respond with a required piece of information) or unforeseeable technical difficulties.